What this policy applies to

This policy applies to information collected through our website and related services, including customer support, marketing communications, and order fulfillment. It does not cover third-party websites or services that may be linked from our site.

Personal information

“Personal information” generally means information that identifies, relates to, describes, or can reasonably be linked to you or your household. Examples include contact details, order information, and online identifiers. Some information may be considered “sensitive” under certain laws.

Information you provide

When you place an order, create an account, subscribe to emails, or contact us, you may provide information such as your name, email address, phone number, shipping address, billing address, order details, and the contents of your messages to customer support.

Information collected automatically

When you visit our site, we may automatically collect information such as your device type, browser, IP address, approximate location, pages viewed, time spent, referring/exit pages, and interactions with our website. This information helps us operate the site and improve performance.

Cookies and similar technologies

We may use cookies, pixels, and similar technologies to remember preferences, keep you signed in (if applicable), support checkout, prevent fraud, measure performance, and understand how visitors use our site. You can control cookies through your browser settings and, where available, on-site preference controls.

Payment information

Payments are processed through payment providers. We do not intentionally store full payment card numbers on our website. Payment providers may collect and process payment details according to their own privacy practices.

We use personal information for practical purposes related to running our store and serving customers. Common uses include:

• To process orders, deliver products, and send order confirmations and shipping updates.
• To provide customer support and respond to questions about products, sizing, returns, and exchanges.
• To maintain accounts (where applicable), prevent fraud, and protect the security of transactions.
• To improve website performance, troubleshoot issues, and develop better shopping experiences.
• To send marketing emails if you subscribe, and to manage subscription preferences.
• To comply with legal obligations and enforce our policies.

Service providers

We may share information with vendors that provide services on our behalf, such as payment processing, shipping and delivery, customer support tools, email marketing, website analytics, and security/fraud prevention. These providers are expected to use information only as needed to perform services for us.

Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

Legal and safety reasons

We may disclose information if required to do so by law, or if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights, investigate fraud, or protect the safety of customers and the public.

Advertising and analytics partners

We may use analytics and advertising tools that help us understand site traffic and improve marketing effectiveness. These tools may use cookies or similar technologies to collect information about your interactions with our site over time. Depending on your location, you may have choices regarding certain forms of tracking or targeted advertising.

Email preferences

If you subscribe to our emails, you can unsubscribe at any time by using the unsubscribe link in our messages. Transactional emails (such as order confirmations and shipping updates) may still be sent because they are necessary to fulfill orders.